Reports from the market
Concern Reporting
Shoppers, traders and field staff report suspected fakes, harm or odd codes, and case officers follow up.
What you get
Concern Reporting in PIVERS
Part of one connected platform: the same records, rules and audit history power every PIVERS solution.
- Anyone can report a concern with or without a code, a photo, and where they bought the item.
- Anonymous reporters get a private follow-up code to see updates without sharing contact details.
- Case officers triage, investigate and refer cases to the right authority, with appeals and legal holds.
PIVERS is not a regulator. A matched code shows the record it belongs to; it does not prove on its own that an item is genuine, safe or approved by a regulator.
Other solutions
For business
See PIVERS with your products.
We’ll show you codes, labels, traceability and recalls using your own product lines.